The title in all goods supplied remains with us until fully paid. This means we own the goods until you have paid us in full.
If the payment is not honoured (e.g. bounced cheque) or otherwise cancelled or reversed at any time then we do not consider the payment to have been made and the goods continue to be our property until good payment is made.
While the goods belong to us you must look after them and retain any packaging. While we own the goods, once payment becomes over due, you grant us (or our agents) the right to enter your premises and reclaim the goods at any reasonable time. If you sell or transfer the goods you must include terms which make it clear that the prospective new owner does not gain ownership (title) until you have paid us and that they must also look after the goods and allow access to reclaim the goods in the same way and have the same conditions on anyone to which they sell or transfer the goods.
In some cases we supply goods free of charge, or supply goods that we continue to own and only rent to you as part of a package, or loan you whilst you buy a service from us.
If goods are free, or we are not selling you the goods, then the Sale of Goods and Service Act does not apply and neither does the Distance Selling Directive, as we are not selling the goods.
Any charge for postage or carriage is non refundable unless the postage/carriage, as a service, was not provided.
Limited Product Warranty: Our products are made to ensure satisfaction and service during the natural life of the product. Cases are designed to protect your device, so the natural life of the case will vary depending on product usage and care. Otterbox Case Store warrants to the original purchaser that its products will be free from defects in material and workmanship for a period of 360 days (unless stated otherwise under product's description) from the original date of purchase.
This limited warranty does not cover defects from product misuse, product neglect, product abuse, product tampering, product alterations and unauthorized product repairs. The limited warranty also does not cover improper cleaning/care of your product. For proper care, please refer to the manufacturer's website, or contact manufacturer directly. Furthermore, this warranty does not cover any consequential damage to a person or property other than the product purchased. Otterbox Case Store reserves the right to repair or replace the product if limited warranty applies.
By purchasing any products from this website, you have read and agreed to our Return Policy.
Please refer to https://www.ottocasestore.com.au/shipping-returns/ for more details.